Operations Coordinator – East Africa

Operations Coordinator – East Africa 
Job description
Uber is a technology company that is changing the way the world thinks about transportation. We are building technology people use everyday. Whether it’s heading home from work, getting a meal delivered from a favorite restaurant, or a way to earn extra income, Uber is becoming part of the fabric of daily life.We’re making cities safer, smarter, and more connected. And we’re doing it at a global scale-energizing local economies and bringing opportunity to millions of people around the worldUber’s positive impact is tangible in the communities we operate in, and that drives us to keep moving forward.We are seeking a smart, personable, highly-organised Operations Coordinator to support the city team as we continue to grow our presence. This is an opportunity to work with a stellar operations team on the daily functions that are at the core of Uber. Are you ready to launch your career? Keep reading.
 
What You’ll Do
Manage the processing of weekly driver payments
Track, order, and disburse equipment to drivers
Help with onboarding drivers onto the Uber system
Maintain, organise and audit driver and vehicle documentation
Find resolutions to driver issues and questions
Respond to support issues both in-person and over email promptly
Work closely with the driver operations and logistics teams to streamline process
Manage and process driver background checks
What You’ll Need
Excellent communication skills and ability to interact with internal and external partners
Fluent in English & Swahili
Superb organisational skills and great follow through on tasks
To be a problem solver at heart with a genuine interest in learning by helping
Ability to adapt and thrive in an environment of high growth and continual change
Experience with Excel, plenty of experience working with data (SQL is a plus)
Perks
Ground floor opportunity with the team; shape the strategic direction of the company.
The rare opportunity to make a big impact such that everyone around you, including family and friends, are using the product you built. We’re not just another social web app, we’re moving real people and assets and reinventing transportation and logistics globally.
Smart, engaged co-workers with whom to collaborate in an exciting and diverse office environment.
Monthly gym reimbursement