Officer – Systems Administrator Officer – Storage Management Officer – Service Support

Job Summary:

This role is responsible for performing software installation and configuration, systems monitoring, performance tuning, troubleshooting and securing systems.

Key Responsibilities: 

Configure servers as per user requirements.  
Installs, configures and maintains software
Implements relevant software updates and patches and service packs on servers to ensure they are up to date;
Monitors system performance and address potential issues to ensure services are available;
Deploys application software releases as per deployment instructions
Maintains documentation for server parameters and system settings.
Reviews documented processes and procedures including server inventory.
Provides technical assistance and subject matter expertise to Authority applications developers and testers.
Implements security procedures to secure systems.
Performs backup operations and recovery.
Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements.

Academic Qualifications/ Professional Qualifications         

Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other IT related field.

Required Certification

Red Hat/Unix/Linux Certified Systems Administrator/Microsoft Certified Engineer

 
The following certifications will be an added advantage:

COBIT 5
ITIL
PRINCE2
Web Application Servers i.e. Tomcat and JBOSS, Web Logic
Virtualization software training i.e. VM Ware, Citrix, Hyper-V

Technical Skills Required      

Ability to install and configure Unix/Linux/ Windows installations.
Ability to manage systems installations including mix of Operating system, databases and applications
Skills in Business continuity management
Skills to administer Web Application Servers i.e. Tomcat and JBOSS, Web Logic
Ability to manage databases on RDBMS like Oracle, Postgres, MySql and MS SQL Server

Relevant Work Experience

Required Have at least one (1) year working experience in Unix/ Linux/Windows operating systems in a busy environment
Ability to implement servers and storage virtualization.
Ability to plan and set-up server installations including security hardening and software patching.

Key Competencies     

Excellent listening and communication skills
Ability to interact confidently with users to establish what the problem is and explain the solution
Be proactive with good analytical and problem solving skills
Team player
Ability to pay attention to details
Ability to prioritize competing work commitments and deliver on time
Passion for innovation and creativity
High levels of integrity
Ability to work under minimum supervision

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