Job description
Operations: a range of essential and complex services to ensure processes across the bank work as effectively and efficiently as possible
Job Purpose
Assist the Manager Security in business support, security process, projects and other security -focused operations. These initiatives are aimed at influencing sustainable and efficient operations inline with business objectives with a focus on cost management and service delivery.
Motivate and Inspire the Outsourced Security team to achieve effective service to the bank’s department, vendors and service providers.
Key Responsibilities/Accountabilities
Monitoring and maintenance of the Banks CCTV surveillance equipment in liaison with the service providers.
Monitoring and maintenance of the Banks Alarms systems for premises and ATM’s in liaison with the service providers.
Monitoring and maintenance of the Banks Access Control systems for premises and ATM’s in liaison with the service providers.
OHS and Safety Standards: –
OHS policy compliance with Group OHS Policy and Country Legislation.
Corrective action plans from OHS findings
Quarterly meetings for Head office OHS Committee and logging of OHS incidences as per regulations
Facilitate annual OHS audits for Bank Premises and PORs.
Risk management
Identify Operational risk affecting the security function and ensure that correct systems and procedures are implemented to reduce this risk.
Ensure that routine checklists are actioned to ensure their adequacy and effectiveness.
Action routine control and audit findings within agreed time frames.
Drive for improved routine control and audit ratings through team member motivation and coaching.
KEY PERFORMANCE MEASURES
Cost Reductions that has a positive effect in influencing achievement of the banks cost to income ratio.
Budgets that are in line with strategic objectives and submitted within budgetary deadlines.
Maintain bank Premises and POR in line with Group Security policy.
Automation of existing manual processes.
Project proposals and implementation processes that are accepted and undertaken within projected timelines.
Drive for satisfactory routine control and audit ratings for Bank Premises and PORs
IMPORTANT RELATIONSHIPS
It is essential to maintain a close working relationship with the Head of Operations, Chief Executive, POR management and Suppliers so as to ensure that service/ support and strategic objectives of the bank are consistently met and exceeded.
Qualifications
Preferred Qualification and Experience
University Graduate.
Experience in business support/ administration is mandatory
Exposure to Security Systems is critical
Experience in Disciplined forces and investigations desirous
Knowledge/Technical Skills/Expertise
Knowledge Required
An experienced administrator well versed in POR Operations support.
An established network of service providers in the local market, procurement disciplines and ability to negotiate.
Budgetary or intermediate financial accounting.
Research and analysis.
Technical Competencies
Knowledge and understanding of the physical access systems and processes in place to monitor and control building access.
Understanding of the purpose and application of video monitoring devices and systems and of the components that make up comprehensive monitoring
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