MAIN DUTIES AND RESPONSIBILITIES:
Manage and coordinate the coaching schedules: Oversee the coaching management system and maintain records on all coaching assignments and engagements including the specific terms of engagements, coaching sessions, and process documentation about
Allocation of coaches to the various coaching programs
Maintain clear and comprehensive records of departmental and client
Liaise with the People and Culture office for contractual matters for the coaches. Follow up on the SBS fulfillment of contractual, obligations with the
Liaise with relevant program managers and academic directors on coaching matters
Monitor the coaching reports every month and submit the relevant report of the same to the director of
Collect, monitor, and analyze feedback from participants and organizations on the SBS coaching and make recommendations on the
Organize coaching debrief meetings and continuous learning sessions for
Assist director of coaching to design and administer impact assessments on coaching clients
Provide administrative services to the smooth running of coaching, coach training, and services
Handling clients’ problems/queries in consultation with the Director
Coordinating all correspondence to and from participants
Assisting the Director, in monitoring the coaches’ performance of duties
Any other duties that may be assigned to you
JOB REQUIREMENTS
The post holder will be required to have and demonstrate evidence of the following qualifications, attributes, and skills:
Bachelor’s Degree in a business-related area
At least 1 year experience in an administrative support role preferably with experience in student administration or equivalent experience working in a busy office in an administrative
Proven time management and organizational skills, delivering work with a high degree of accuracy and attention to detail with minimal
Effective written and oral communication skills and the ability to positively discuss and negotiate with clients, members of the business community, and University staff in the provision of professional quality client
Knowledge of Strathmore Ethos and Ethics
With a high level of confidentiality and integrity
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