Main Purpose of the Job
Based in Nairobi the individual will work from a control center using computerized network control systems to coordinate trains, ensuring they are on the correct path and running on time.
OCC Desk Controller Job Key Duties / Responsibilities
Ensure compliance with all railroad rules, procedures, and regulations for safety and operations
Direct and coordinate railroad traffic, issue permits and authorities, monitor all rail movements and maintain computerized records of all activities
Know assigned territory and keep informed of changes in the physical characteristics
Maintain familiarity with scheduled trains, destinations, times of arrivals and departures
Communicate with personnel on weather or any environmental conditions affecting train movement
Coordinate movement of trains according to operating plan and customer needs
Monitor train movements
Report alleged violations of operating rules and any irregularity relating to the movement of trains.
Plan in advance for smooth and effective movement of priority trains, trains containing hazardous material or restricted shipments, and crossings to avoid unnecessary delays.
Coordinate track usage with Engineering Department personnel.
Skills for OCC Desk Controller Job
High-level communication skills,
Critical thinking,
Strong problem-solving skills
The ability to work under extreme pressure and in emergency situations.
Competencies / Behaviors
Must have a good memory for learning safety procedures and regulations and be able to concentrate for long periods on detailed information.
They should have a high degree of personal and decision-making autonomy.
OCC Desk Controller Job Desired Qualifications
At least a degree Business administration
Diploma in I.T will be added advantage
Intermediate level of Microsoft Office (Word, Excel, PowerPoint, Outlook) skills
Good command of written and spoken English and Kiswahili (Minimum B Minus at secondary school level)
Preferred that the applicants/entrants be between the age of 24 and 35
