Nurse Navigator, Outreach Administration

The position holder will be responsible for coordinating the patient care journey from presentation or referral to its conclusion. To be a point of contact, information and support by individualizing assistance and care for patients and their families/caregivers; by eliminating barriers to timely care, facilitating flow through system, facilitating interactions with relevant hospital services, increasing patient and provider satisfaction.
Responsibilities:

Ensure to provide access to all hospitalized patients to Home Health Services (HHS) for continuity of care
Identify potential patients, plan their visits and explain home health services (HHS)
Apply advance nursing judgement and determine comprehensive care needs
Perform detailed counselling of patients and family before coordinating plan of care; counselling contains coverage of components of holistic care
Supports a smooth transition of patients from hospital care into home care
Maps continuum of care of patients while anticipating future needs
Act as a liaison between the patient’s family/ care givers and the health care providers to optimize patient outcomes
Facilitate communication among members of multidisciplinary palliative care team to prevent fragmented or delay care that could adversely affect patient outcomes especially in discharge planning
Builds therapeutic and trusting relationships with patients, families, and caregivers through effective communica­tion and listening skills.
Advocates for patients to promote optimal care and outcomes
Provides psychosocial support to patients, families, and caregivers, especially during periods of high emotional stress and anxiety.
Empowers patients and families through education and encouragement to self-advocate and communicate their needs.
Assesses educational needs of patients, families, and caregivers taking into consideration barriers to care (e.g., literacy, language, cultural influences, comorbidities)
Provides and reinforces education to patients, families, and caregivers about diagnosis, treatment options, side effect management, and post-treatment care and survivorship.
Participate and quality improvement projects
Compile and update on any reports as required
Carry out any other lawful tasks as may be assigned

Requirements:

RN from a recognized school of nursing or University
Current licensure with the Nursing Council of Kenya
Certification in Basic Life Support (BLS)
Minimum 5 years of clinical nursing experience in an acute care hospital
Experience in Home Health Services is an added advantage
Leadership and management skills

Apply via :

aku.taleo.net