What You Will Learn And Contribute To
Leads customer NPO projects for 3G/4G/5G networks and acts as the primary interface in technical, operational, and financial issues for customer during project execution.
Be accountable for NPO Planning, Design and Acceptance scope, procedures, and documentation.
Leads NPO team and deliverables within the customer teams.
Be accountable for NPO automation and solutions in the project and is open to accept/implement new concepts, practices, and approaches.
Able to identify and understand the technical NPO delivery models and involved complexities to deliver various planning and optimization services for Nokia.
Able to identify deliverables for all of the planning and/or optimization services in most of the technologies/products. Has deep understanding of the tools, services processes, services deployment flow and respective interdependencies.
Manage different service delivery phases and milestones for planning and/or optimization.
Understands the technical impact that planning and optimization work has on the end user experience, as well as on other services that are dependent on defined quality of service levels.
Understands how to identify/anticipate/resolve the technical roadblocks to reach the customer’s and Nokia’s expected service levels and acceptance.
Able to manage large teams of skilled engineers and set the technical direction for them to perform properly the work required by the project.
Understands and can promote the advantages of the delivery model used by Nokia for planning and optimization services.
Share expertise and knowledge among colleagues and team members.
Ensures all project and operational management is in full alignment with Nokia Mode of Operation (MoO), BG / BL guidelines and the PM@Nokia methodology.
Plans customer project and keeps plan updated to reflect and anticipate changes by coordinating change management on all aspects affecting cost, scope, schedule and quality (CSSQ).
Assures consistency among project financial, product and service forecast activities.
Manages Internal and external stakeholders.
Identifies scope creeps and initiate change orders for new opportunities.
Be able to anticipate customer challenges and come up with creative solutions to reach operational and financial goals.
Be passionate about the work, driven to achieve and can-do attitude in ambiguous environment.
Participates in pre-sales and sales process activities. Determines delivery approach alternatives and manages the selection of the final recommended approach to delivery.
Ensures hand over from Sell to Execute and from Delivery to Care is done and monitors progress against it.
Ensures project contract management process is initiated and executed.
Manages the customer relationship during delivery and serves as the primary interface towards the customer in all activities-related to the own scope of the contract, including customer complaints, corrective actions, and changing requirements.
Prepares a clear and effective communications plan and ensures proactive communication of all relevant information to the customer and to all stakeholders.
Monitors and controls that the project is delivered within the approved budget, profitability forecast, and planned scope.
Ensures that the project meets all objectives for quality and looks continuously for quality improvement and customer satisfaction.
Actively applies appropriate best practices and lessons learned throughout the life of the project.
Monitors, controls and reports KPIs defined in customer contract.
Conducts thorough risk management for all project risks and opportunities.
Seeks to define new opportunities to expand and renew contracts with the customer.
Completes the project closure and / or handover as required (for example, complete contractual requirements, post calculation, lessons learned).
Your Skills And Experience
You have:
Bachelor’s or Master’s degree in Telecommunications or Electronics
At least 10 years of experience in Radio networks planning and optimization domain: 2G/3G/4G/5G
Experience in NPO technical leadership and management of project teams and financials.
Ability to drive NPO life cycle of processes and deep dive as needed to set corrective course of action.
Ability to absorb technical aspects and appropriately adapt the messaging to communicate to all levels within customer organization (ranging from customer engineers to CTO)
Past experience in Analysis, Data deep dive and strong inclination towards Automation (workflow based or AI/ML)
Fluent in Oral and written English Communications.
Should be self-driven, result oriented, customer focused.
Apply via :
careers.nokia.com
