Job Responsibilities
Backend web development
Write code (HTML, JavaScript, CSS and a bit of PHP)
Track website performance and online marketing efforts using Google Analytics
Design and manage templates to run as the Jumia newsletter
Design and Manage Newsletter Email templates and track customer response
Coordinate with graphics manager for newsletter banners
Creating and managing marketing voucher codes for customers
Coordinating with the Commercial Planner to create the email marketing channel calendar
Analyzing reports on CRM sales
Manage and dispatch the customer satisfaction survey on a weekly basis.
Qualifications
Degree in Computer Science/Software Engineering.
A mix of IT/ Software and Customer service/ Marketing background is best fit
Excellent IT skills especially using web applications and Other ERP software.
Excellent understanding of HTML, JavaScript, CSS, PHP (mobile Responsiveness).
Good understanding of Google Analytics
Experience in any CRM Tools will be an added advantage.
At least 1 year experience handling website back ends.
Media enthusiast, with a knack for customer service.
Creative, sharp, outgoing and up to date individual.
