Job description
Overview
The Business Development Lead contributes to the organisational goal by promoting primarily the sales of new machines and LCS products. The Business Development Lead facilitates the client relationship by effective communication with interaction internally to ensure the client’s needs are met or exceeded. The position reports to Head of Sales Department
Tasks & Responsibilities
Establish and keep close contact to all customers and provide effective customer solutions on all Krones equipment.
Promote sales of New Machines and LCS Products (spare parts kits, rebuild/exchange programs, retrofits, SIPS, LDS, overhauls and Service Level Agreements)
Liaise with clients regarding new machine and LCS product enquiries, prepare quotes and/or obtain samples, provide solutions and determine pricing quotations of items specified.
Liaise with Krones New Equipment and LCS Sales Departments to obtain all necessary information.
Initiate received orders and build the client relationship by keeping them informed of the status of their orders and ensure deadlines are met
Facilitate communication with the Krones operational departments, scheduling of resources and addressing warranty, replacement and additional parts required for the client
Facilitate all client logistics, administration and financial management transactions.
Facilitate the close-out of the order by ensuring customer satisfaction.
Be involved with special projects, help co-ordinate internal and external communication with the client
Travel frequently to specific client locations and perform product presentations and attend relevant project meetings.
Grow the potential market for new machine and LCS products by following up on leads for new customers and proactively finding new customers.
Form an integral part for the Krones East Africa Team in Kenya.
Qualification and education required
University degree or diploma in Mechanical Engineering, Mechanical Process Engineering or Business Administration with a solid technical understanding
At least 5 years in a similar field
Knowledge and Experience
Basic understanding of Bottling plants and our Krones product portfolio
General project management abilities
Customer relations and orientation
Sales effectiveness and understanding
Understanding of business administration
Skills and Personal competency
Negotiation skills
Excellent communication and presentation skills
Organization Skills
Problem Solving
Computer Skills
Ms Office
Other
Willingness to travel extensively in the East African Region
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