NETWORK MONITORING ENGINEER ROLE
We are looking to recruit a competent, resourceful, and hardworking NOC Engineer whose main role is to monitor and manage networks, operating systems, and network performance.
NETWORK MONITORING ENGINEER JOB RESPONSIBILITIES
Detect and analyze network faults, outages, performance issues and anomalies in real-time and dispatch to relevant teams to resolve within set timelines.
Follow-through network failure resolution while making necessary escalations to ensure faults resolution within set SLAs.
Manage communication on system/network outages by sending notifications to the relevant internal teams.
Collaborate with field technicians to coordinate on-site investigations and resolution of identified faults.
Manage access requests to JTL Partners collocation rooms.
Collaborate with cross-functional teams to review, assess, and implement change requests.
Prepare daily network faults and performance reports.
QUALIFICATIONS FOR THE NETWORK MONITORING ENGINEER JOB
University degree in a relevant field (Electrical and Electronic Engineering, Telecoms, Computer Science / IT).
2-3 years’ experience in an equivalent position/field
Confident communicator and possess excellent attention to detail,
Good analytical and problem-solving skills.
Self-awareness and assertiveness.
Apply via :
careers.jtl.co.ke
