Job Description
Deliver on Institutional Banking Annual Business Growth Targets; Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers by engaging Existing and New to bank customers.
Relationship Management of Institutional Banking Customers.
Manage and maintain relationships with key/strategic Institutional Banking stakeholders.
Customer Service Management: Enquiry/Complaint response and resolution within set standards
Manage Portfolio at Risk (PAR) for Institutional Banking Segment Business within annual business target
Maintain Turnaround time on Credit Applications for Institutional Banking Segment Business.
Maintain Institutional Banking Segment Business Operational Costs within approved budget
Manage and maintain a robust monitoring, controls, business continuity, governance and risk management environment.
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