National Aviation Safety Officer Business Support Assistant (Protocol).

JOB PURPOSE
Plan and coordinate the day-to-day aspects of aviation operations to ensure efficient, cost-effective and reliable access to remote and hard-to-reach communities in need of humanitarian assistance.
STANDARD MINIMUM QUALIFICATIONS
Education:

Advanced university degree in any one of the following: Business Administration, Engineering, Computer science, Quality Assurance, Technical, Statistics or Management; and with equivalent professional operational experience in aviation, or First university degree with additional years of related work experience or training/courses.
Training and knowledge of aviation is an essential qualification, with a recognized commercial pilot, aircraft engineer, Air Traffic Controller or Flight Operations Officer license.

Experience:

At least 5 to 10 years progressively responsible, practical commercial aviation and professional experience, proficiency in Windows (MS World, Excel, Power Point), database experience, adequate knowledge and experience of aircraft technical, flight operations or air traffic management sectors.

Language:

Fluency in both written and oral English.

Skills:

Training and experience in aviation safety management (required).
Management of ECCAIRS; qualification in utilizing computers including databases, Word processing, graphical, spreadsheet and other software packages, proven interest to develop aviation safety (desirable).

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE:

Experience in commercial aviation with a specific focus in humanitarian air operations or food aid.
Experience liaising with country authorities to facilitate air operations.
Experience establishing methodologies for risk analysis and problem resolution.
Experience supervising professional staff and reviewing reports for accuracy and compliance with quality standards.

KEY ACCOUNTABILITIES (not all-inclusive)

Ensure the effectiveness of the aviation safety program and data collection in the region.
Perform aviation safety and quality monitoring.
Maintain a safety management information system and database locally.
Identify aviation safety hazards and ensure that accurate reporting and internal quality control systems are in place and that all relevant records are maintained.
Perform follow-up and analysis of occurrences using the methods below:
Trend monitoring
Deep Treatment (single occurrence – investigative needs)
Precursor detection (data mining)
Risk assessment & classification (prioritisation of oversight)
Statistics
Standard reports and analysis workbenches
Remedial action monitoring
Ensure data quality, data entry and effective monitoring processes for all hazards and occurrences reported.
Enhance air transport operations’ and service providers’ reporting systems and data sharing.
Perform risk assessment and perform corrective actions on the non-conformities when required.
Disseminate significant safety information to all concerned parties.
Enhance service providers’ safety culture and promotion of safety awareness.
Assist RASO and support aviation staff in other offices.
Assist in safety and quality processes including conducting evaluations and inspections to air operators at base and field level; conduct aircraft evaluations.
Assist in the implementation of the aviation safety information system and network.
Ensure that all staff is adequately trained. Train safety and air transport personnel to use aviation safety information system prior to safety and quality monitoring and risk management. Identify any additional training needs to achieve higher working standards.
Develop a comprehensive training program for the above mentioned task.
Supervise staff as required.
Participate in temporary duty deployments-TDYs to Air Field Operations in countries within the region.
Perform other related duties as assigned.

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