Our client is an oil marketing company with several service stations across the country. They seek to hire a Multi-Outlet Manager to set up and run the franchise restaurants for the company. S/He will work closely with senior management and Operating partners on strategic business planning and operations for the different outlets. S/He will also oversee the daily operations and monthly financial performance of the outlets.
Job Responsibilities
Create brand guidelines and standard operating procedures
Comply with legal requirements
Create a unique, innovative, entertaining and cost effective menu that will differentiate the organization from the rest of the competition.
Help create the ideal kitchen layout and assist in sourcing the equipment and fittings required for the restaurants
Assist with creation of the look and feel of the restaurant: Colors, materials, décor, uniforms, merchandize, plates, cutlery etc.
Support the operating partner in training staff and implementing procedures; ensuring the company’s standard is maintained at all times
Develop supplier contracts for all product categories for the outlets to support the menu choice.
Manage compliance with food and beverage hygiene policies and procedures.
Manage external service providers.
Oversee cost controlling and food purchasing activity.
Implementation of a dedicated IT system for cafe/restaurant explicit and supermarket.
Create and document policies and procedures including but not limited to stock management, Customer service, HR policy, Quality control and OSHA.
Create and source for the equipment and fittings required for the restaurants
Qualifications
Bachelors’ Degree in Hospitality Management or a related field
Experience in Business Management and Operations
Must have over 5 years’ experience in Restaurant Operations
Understanding of general finance and budgeting, including profit and loss, balance sheet and cash-flow management
Familiarity with project management and IT systems
International experience is desirable but not a requirement
Must have leadership skills and be a team player.
Proficiency in any hotel operating and accounting system and Microsoft Office Excel, Word and Outlook
Suitable candidate should be of unquestionable integrity and mature
Ability to work to tight deadlines in a pressurized environment
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