Job description
Description – Internal
General Purpose
MPBN Engineer is an important contributor to development of overall goals and objectives of the company and MS Operation Business. . Erroneous decision or recommendation would normally result in critical delays and modification of projects or operations and may cause substantial expenditure of additional time and resources.
Main Responsibility Area
Fault Management and BCP
Management of fault tickets assigned to local team and meeting the SLA’s associatedParticipate in faulting and emergency incident handling that involve MPBNProvide local Domain support to GDC and TSGLocal surveillance of MPBN nodes, when GDC loses connectionMPBN Spares and inventory managementCustomer interface on technical MPBN matters.Routine MPBN health check; scheduling and quality management
Change Management
Panning of new products, projects, platforms, Nodes and Site integration with MPBN
Assignment of IPs to new nodes / products
CRF, CR preparation and presentation in CMB and PT4 MPBN node software management
GDC Governance
Ensuring data integrity and report quality of PM reports from GDC including incident & RCA reports
Review of Health check reports
Verification and follow-up of Node backups
GDC SLA management for MPBN
Participate in weekly operations review call with GDC
Additional Duties And Responsibilities
Works on special projects as requested.
Competence development of self and team.
Working Knowledge of Operating Systems – Unix, Linux, Junos, Cisco, Extreme OS
Detailed knowledge of MPBN/MPLS network elements, Extreme & Cisco Switches, Cisco & Juniper routers, Juniper Firewalls etc
Able to Interpret Design, development and operational support of the GSM’s 2G, 3G and LTE technologies over 4 years experience in supporting GSM datacom networks in configuration, Faulting, Operation and maintenance
Graduate in Engineering (Electronics or Telecommunication,) or Computer science,
Experience in cross-vendor platforms in customer environment and IP certifications from recognized institutions are a plus.
General Purpose
MPBN Engineer is an important contributor to development of overall goals and objectives of the company and MS Operation Business. . Erroneous decision or recommendation would normally result in critical delays and modification of projects or operations and may cause substantial expenditure of additional time and resources.
Main Responsibility Area
Fault Management and BCP
Management of fault tickets assigned to local team and meeting the SLA’s associated
Participate in faulting and emergency incident handling that involve MPBN
Provide local Domain support to GDC and TSG
Local surveillance of MPBN nodes, when GDC loses connection
MPBN Spares and inventory management
Customer interface on technical MPBN matters.
Routine MPBN health check; scheduling and quality management
Change Management
Panning of new products, projects, platforms, Nodes and Site integration with MPBN
Assignment of IPs to new nodes / products
CRF, CR preparation and presentation in CMB and PT4
MPBN node software management
GDC Governance
Ensuring data integrity and report quality of PM reports from GDC including incident & RCA reports
Review of Health check reports
Verification and follow-up of Node backups
GDC SLA management for MPBN
Participate in weekly operations review call with GDC
Additional Duties And Responsibilities
Works on special projects as requested.
Competence development of self and team.
