Major accountabilities:
Responsible for maximizing sales of designated company products in the assigned territory. This will be achieved through full coverage of target customers, coverage and frequency targets through face-to-face interactions and meetings, and deliver agreed customer centric activities within operating budget.
Deliver persuasive sales presentations in order to change prescribing habits in line with appropriate use of products. Consistent with customer expectations of quality of service and personal interactions.
Maintain and enhance knowledge of products, company developments, customers, and competitors. This will also include a full and complete knowledge of the product information and relevant clinical papers, and clinical developments within the therapeutic area.
Ensure the accurate and timely completion of all territory reports, maintenance of territory records, handling of enquiries and complaints quickly and professionally and in accordance with company procedures.
Contribute positively to the Sales and Marketing team through co-operative relationships and collaborative efforts to achieve team and company objectives. This will include input into effective use of promotional funds and territory sales forecasting.
Ensure the prompt reporting of adverse events to the Patient department in accordance with company procedures.
Have knowledge and comply with the KAPI code of conduct and hospital protocol regarding ethical promotion and representative activity.
Demonstrate behaviours in accordance with Novartis Core values.
Makes effective use of available commercial excellence technologies and channels to support sales calls; effective use of administrative systems and timely processing of territory business expenses (Analyse and report on sales, monthly plans, call activity on a monthly basis
Seek and obtain clinic/hospital formulary listing for Novartis products where appropriate
To develop thought-leaders and speakers, conduct promotional programs and represent and promote Novartis as a leader in the assigned therapeutic area.
Works effectively with other Novartis stakeholders and with resources in Sales and across other functions (e.g. MSL, KAM) to achieve sales targets.
Ethics and Compliance:
Works within Ethics and Compliance policies and ensures those around him/her do the same
Works to ensure a diverse and inclusive environment, free from all forms of discrimination and harassment.
Adhere to the BeSure guidelines
Key performance indicators:
Assigned targets
Contact rate and coverage (daily contact rate vs. benchmark)
Meetings spend vs. budget
Therapy/product knowledge including tertiary evaluations of progress
Delivery of customer centric activities – dependent on individual and in agreement with District manager
Territory administration – reports completed accurately and to timescales
Minimum Requirements:
Education:
Bachelor’s degree educated in relevant discipline OR life science degree,
Work Experience:
3-6 years’ experience in pharmaceutical/medical sales, or allied industry
Proven, successful field track record preferably in business-to-business environment
Knowledge of Pharma industry and its changing environment
Professional accomplishments that reflect achievement orientation, self-motivation, initiative, independence, and strong customer service orientation
Cardiovascular portfolio experience
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