Reports to Sales & Marketing Coordinator
Department: Clinical Operation
Job summary
Assist in ensuring smooth operations in the clinical department.
Responsibilities
Maintains patient files and retrieves files for scheduled appointments; study patient charts; files all patient data upon receipt of information; initiates records for new patients and creates computer index; prepares file labels; maintains filing statistics; audits filing sequence.
Maintains quality results by following hospital standards.
Maintains patient confidence by keeping patient records information confidential.
Keeps health care providers informed by communicating availability or unavailability of the records.
Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs.
Enhances medical records and hospital reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Resolves medical record discrepancies by collecting and analyzing information.
Maintains historical reference by abstracting and coding clinical data, such as diseases, operations, procedures, and therapies, using standard classification systems; filing documents.
Prepares statistical reports by collecting and summarizing medical care and census information, such as types of diseases treated, surgery performed, and use of hospital beds.
Provides medical record information by answering questions and requests of patients, hospital staff, law firms, insurance companies, and government agencies.
Any other duties as may be assigned.
Education
Diploma in health records and information
Bachelor’s Degree in heath records and information is an added advantage
Experience
At least 1-2 years’ proven experience in a(busy) health facility
Knowledge and Skills
Working knowledge of Microsoft Office tools
Strong time management skills
Attention to detail and mathematical skills
Key competencies
Ability to work effectively with a team in a culturally diverse environment
Ability to maintain records and files
Organizational skills
Attention to Detail
Ability to maintain confidentiality
Willingness to work above normal working schedule
