Marketing Executive Job Principal Accountabilities
Conducting market research on the industry and region to meet customer needs and requirements
Developing and maintaining acceptable performance standards as per the set MPL
Holding weekly sales and marketing meetings to evolve viable working strategies and plans for the department
Addressing all customer complaints on time and efficiently
Delivering extraordinary customer care by responding to queries concerning customer accounts and growing and nurturing customer relationships
Conducting formal client’s satisfaction survey and come up with cost effective measures of expanding the business
Training clients and sensitization on security awareness
Making monthly projections every month on the prospects, confirmed contracts and developments
Maintaining a data base of all existing and potential clients and networks
Key Skills and Qualifications for Marketing Executive Job
A Diploma/Higher Diploma/ Bachelor’s Degree in related field
At least 4 years’ experience in sales and marketing in various fields with at least 2 years’ experience in the security industry
Experience with manned security solutions, electronic alarms, access control equipment, C.C.T.V and other sophisticated equipment.
Comprehensive understanding of the National and international security environment and of the criminal procedure code, Evidence Act, penal code and Employment Act of Kenya.
High integrity with excellent team and other interpersonal skills
Proven management and communication, excellent decision making, analytical and computer skills
Flexible on both day and night schedules and weekend and travel availability is required
