Job Summary
Applications are invited from qualified persons for the above vacant position. Qualification Level: Bachelor Experience Level: Senior level Experience Qualification Level: Bachelor
Experience Level: Senior level
Experience Length: 8 years
Job Description
Reporting to: General Manager
Main Purpose of the position
The Marketing and Business Development Manager will be responsible for developing and implementing a comprehensive internal and external marketing plan, supporting and developing customer relationships, providing effective leadership in building a high performing culture that will increase revenues and profits as well as transform the Club-Member’s relations.
Other Key Activities Include:
The Candidate will be required to:
Using knowledge of the market, identify and develop the club’s unique selling propositions and differentiators.
Collaborating with other senior team members in the development and implementation of the Club’s broader corporate and communication strategy. Devising strategies for driving growth across the Club.
Analysing existing approaches to the development of business and making changes where appropriate.
Setting targets for new business development for the teams.
Implementing new business initiatives across the teams.
Identifying sales opportunities as a result of market changes.
Setting up meetings with prospective customers to sell the Club’s services.
Acting as a key contact for large customer accounts and suppliers.
Forming strategic partnerships to leverage existing networks.
Negotiating sales contracts with customers and ensuring their profitability.
Devising marketing strategies, materials and tools to support business development.
Monitoring customer satisfaction with members and existing clients to ensure service delivery.
Developing and driving robust member relationship and engagement programmes.
Lead Club’s Public Relations Management and related publications.
Develop, obtain sign-off and implement a feasible brand and image strategy
Qualification
Experience 8years relevant experience with extensive background in marketing, business development and client relationship management in the hospitality sector. Bachelor’s degree in Marketing or business-related field.
Diploma in Events Management, Brand Management or PR will be an added advantage.
Desirable MBA Skills and Personal Attributes.
Good command of English, both written and oral ·
Excellent communication and customer service skills.
Strong analytical and project management skills.
Confident and dynamic personality.
Strong creative outlook.
Shown ability to be creative in people management