About the Role
You will work as part of the Connected Society and Connected Women Market Engagement teams to help cultivate and support a portfolio of mobile operators and partners interested in accelerating digital inclusion for the underserved. A core focus of this role will be to support actions by operators to address key digital inclusion barriers, including digital skills and affordability among others. You will leverage GSMA assets, including our relevant insights and toolkits, such as the GSMA Mobile Internet Skills Training Toolkit.
You will be confident and informed in making recommendations for the team’s strategy and increasing the impact of our work, as well as providing strategic advisory support to the mobile industry and their partners. You will use your close relationships and clear understanding of the evolving business needs of mobile operators to inform the strategic direction of the team. You will stay up to speed with key advancements and opportunities for mobile industry stakeholders to drive digital inclusion for underserved communities, specifically understanding the impact of current initiatives to improve digital skills.
You will provide thought leadership by analysing market opportunities and contributing to the design of digital skills propositions alongside other interventions like handset affordability initiatives. You will create and deliver strategy workshops for operators, implement train-the-trainer sessions, and collaborate to guide the launch and scale of initiatives. Additionally, you will refine and develop helpful tools and resources, including technical support resources and digital skills training content, to support these efforts. You will also track and report on both the commercial and social outcomes of interventions.
We actively support cross-sector partnerships as a means to reach women and underserved population groups at scale. You will be responsible for stakeholder engagement, facilitating collaboration, and helping to drive our digital skills agenda. You will engage cross-functionally within mobile operator teams, helping to drive action.
You will have strong written, communication, and presentation skills in the English language, and preferably in French as well. You will apply your informed understanding of the initiatives underway to drive digital inclusion. You will collect and analyse trend data, document insights and learnings, and share your findings with the industry ecosystem through blog posts, case studies, and presentations.
About You
We welcome applications from professionals with the following demonstrated qualifications:
Strong commercial experience is a must have. This may be gained through working as a management consultant or within corporate strategy, business planning or marketing functions, ideally within the telecoms industry.
Strategic and analytical capabilities in understanding and assessing new business models, including experience identifying commercial opportunities and their potential impact when successfully scaled.
Interest and experience in operator strategies for driving inclusion of the underserved, specifically through digital skills or customer education campaigns. Ideally, you have experience in delivering or engaging with digital skills interventions aimed at underserved populations. Experience on initiatives to improve handset affordability is a plus.
Familiarity with reaching undeserved populations, such as women, rural, low-income or persons with disabilities, in low- and middle-income countries is a must have. Ideally this would be through experience in the mobile for development sector and/or working with mobile operators in emerging markets.
Experience working across cultures with globally dispersed teams.
Ability to work independently, self-motivated, entrepreneurial, and organised to deliver high-impact outputs.
Strong interpersonal, relationship-building and public speaking skills are a must have, in order to develop constructive relationships with diverse stakeholders with an emphasis on mobile network operators. Ideally candidates would have solid experience of C-suite level interactions.
Project management skills, fluent and compelling written and oral communication (English is essential), the ability to summarise insights and articulate concisely in both PowerPoint and other reports. Conscientious and creative with a can-do attitude, and capable of managing complex projects that may present unexpected challenges.
A professional working knowledge of French would be helpful for this role.
Excited to travel
Apply via :
gsma.wd3.myworkdayjobs.com