Market and Customer Research Analyst

Job description
Company Overview
Job Responsibilities
Your responsibilities will include but are not limited to:

Analyze and visualize data on our customer base and the Nairobi market in general using Excel and/or statistical packages (e.g., R or Stata)
Identify trends and draw strong conclusions from research data
Write detailed, conclusive reports for internal and external stakeholders such as KOKO’s Executive Committee, partners, and investors
Participate in designing research studies to ensure data quality

Qualifications

2+ years’ work experience in an analytical role, preferably working with market research data
Advanced skills in Excel
Experience with other analytical/statistical software packages such as Stata or R
Excellent written English and report-writing skills
Experience in creating data visualizations using Tableau or similar tools is a plus, but not required
Business acumen – you are able to understand how your work fits into the “big picture” of KOKO’s business, and make recommendations for our business based on research findings
Comfort with a fast-paced startup environment
Undergraduate degree

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