Reporting to the Head, Manufacturing, the role holder will be the principal contact between a designated portfolio of Manufacturing Corporate customers and the Bank in order to drive business, manage sector profitability growth and maximize revenue. This position will be responsible for the management of Client relationships to deliver products and services.
Relationship Manager Job Key Responsibilities
To implement the Manufacturing Sector Strategy in line with the overall Corporate Banking Strategy; to ensure achievement of profitability targets through revenue maximization and prudent cost management.
Drive sustainable growth through the delivery of innovative and customized financial solutions to meet identified customer needs.
To build and maintain productive and strategic relations with Customers/ Suppliers/ Line manager/
Stakeholders to drive the development and delivery of business solutions and revenue growth for the Manufacturing sector.
Ensure strong cross-selling of existing and new products to existing and new clients; and in this process, maintain effective liaison with all relevant business units in the bank
Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements.
Maintain the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.
Ensure timely preparation of relevant reports and daily monitoring of accounts to ensure facilities have accurate interest rates; are within the approved limits, and taking remedial actions in line with policy.
Ensure compliance to the Bank’s policies, procedures and regulatory requirements.
Lead, motivate, and continuously develop a credible high performing team.
Qualifications for the Relationship Manager Job
University Degree preferably in a Business related field. A Master’s degree or Professional qualifications in a relevant field preferably CPA/ ACCA or AKIB will be an added advantage.
Have at least 5 years’ experience in managing a Manufacturing Sector Portfolio with below responsibilities:Sales
Deal origination and execution of customized financial solutions
Relationship Management and Customer Service
Financial Analysis and Business Performance Management
Product Development and Portfolio Management
Credit Management,
Transaction Banking & Product Services
Cash Management
Minimum of 3 years’ experience in Project Management, Asset Based Financing & Trade Financing
Thorough knowledge of Corporate Banking Products & Services with extensive Banking Industry knowledge.
Excellent interpersonal, and negotiation skills with the ability to network, generate new business and develop strong business relations.
Strong leadership skills with demonstrated competences in championing high performance management.
A good understanding of Risk, Compliance policies and procedures.
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