Responsibilities
Provide clear direction and leadership for the local country organization
Provide clear direction for the sales efforts to meet and exceed the Group’s local and overall revenue, expenses and margins.
Maintain overall responsibility for all business processes and fiduciary duties within local country.
Develop and communicate sales planning, development and monitoring.
Develop, drive and execute the local and overall strategic plan.
Develop and maintain direct relationships with major customers.
Develop the overall sales results and profitability of the country; meet/exceed KPIs.
Responsible for business planning in country.
Work with counterparts to promote standardization across the countries aimed at making processes work more efficiently in each of the functional areas.
Create a strong impact at an executive level and build strong credibility in the long term to execute the local business.
Manage effectiveness of local teams
Coach, develop and motivate employees to achieve both individual and company objectives.
Lead people development and performance management at the country level.
Build and lead a sales force.
Deal with day-to-day issues arising from country operations.
Manage the administrative processes for the local market.
Encourage and motivate the local team.
Empower employees, give positive and constructive feedback on a regular basis while acknowledging and celebrating team accomplishments.
Provide clear direction and guidance and coaching for local country teams.
Lead and take responsibility for the performance of the business as well as employees.
Identify, attract and retain the talent required to implement and drive forward ambitious plans.
Ensure adherence to local regulations
Responsible for ensuring adherence to local Health & Safety (regulations).
Responsible for ensuring compliance with local laws and regulations.
Ensure optimal functioning of sales & marketing processes
Develop and drive the corporate strategy to ensure customer satisfaction and responding to identified customer needs by driving necessary improvement programs.
Provide market input and direction to the forward development of new capabilities and business opportunities.
Understand customers and company’s profitability and key business drivers, focusing on profit opportunities.
Build and develop tight and long-lasting relationships with customers and proactively establish new client relationships.
Understands customer requirements and translate these into profitable solutions for both the customers and the company.
Understand customers’ businesses, markets and industry sectors.
Align the organization towards meeting or exceeding customers’ needs.
Support the management of key/large accounts.
Monitor customer satisfaction and customer retention.
Manage the financial and operational aspects of the local country organization
Ensure that all activities meet with organizational requirements for quality management, legal stipulations, environmental policies, security and general duty of care.
Measure and track key business results and processes against set targets and against the competition.
Monitor and follow up on construction and administration of build outs and implementation of sites.
Negotiate with clients, suppliers, regulatory bodies, lawyers, partners, etc. at the highest level.
Monitor processes to measure efficiency, keep costs in line and control the value chain.
Make budgetary assessment and planning, including forecasting.
Maintain full overview of local operations
Maintain operational and service level excellence.
Grasp new technologies and the emerging trends in the market.
Drive all business processes and fiduciary duties within the local country.
Additional duties and responsibilities:
Assume special projects and assignments; this will include taking responsibility for pilot projects for potentially group wide implementation. This will require an appreciation and understanding of operating in different environments and how the parameters of a pilot need to be defined and measured.
Requirements
University degree in Business, Finance and/or Marketing.
A minimum of 10 years of experience in Business Development and/or Sales and Finance in a corporate organization
Experience in leading teams and managing budgets is required.
Extensive experience in the telecommunications or technology sector.
Management experience in a director role is an added advantage.
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