DESCRIPTION
We are pleased to announce the vacancy for Manager – M-PESA Global Payments within Financial Services. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Detailed Description
Reporting to Senior Manager – M-PESA Universal Payments, the position holder will responsible for driving M-PESA online penetration by executing partnerships with relevant payment service providers as well as implementing the global payments strategy. This involves direct merchant business development to enable acceptance of M-PESA by global merchants. The incumbent will play a pivotal role in enabling M-PESA customers to transact online having a great impact on millions of customers, entrepreneurs and businesses.
Job Responsibilities
Develop and manage the M-PESA Global Payments strategy from strategic planning through to tactical execution
Guide the business in the growth of M-PESA Global Payments
Support the execution of M-PESA Africa online payments strategy at both Opco and group levels
Coordinate the management of ongoing relationships with existing partners and where relevant, leverage those relationships to greater collective impact
Actively seek-out PSPs and pitch on M-PESA as the preferred payment option
Negotiate agreements with PSPs, working together with the respective legal teams
Manage the relationship with the PSP throughout integration and post-launch
Target top-online merchants to pitch the M-PESA Global Payments proposition
Work together with M-PESA teams to create right incentives for merchant acceptance of M-PESA Global Payments services
Support & guide integration process of the merchant, and post-live activation
Collect feedback from key stakeholders including customers, PSPs, merchants, etc. to improve M-PESA Global Payments services
Keep up to the latest trends to ensure M-PESA’s solution is at the forefront of user experience, safety and technical capability
Work with the relevant teams to enhance / develop the required solutions
Support the local markets in acquiring local SMEs online and providing them M-PESA Acceptance
Activate the local start-up scene to boost M-Pesa Acceptance
Drive commercial rationalization of the service roadmaps
Lead on best practice sharing and provide leadership within the M-PESA Teams.
Monitor market insights (market intelligence) and competitor activity within the payments sector to support overall business strategy and support decision making.
Working closely with the corporate security teams ensure proper due diligence and compliance monitoring on existing and new partners and payment processes
Drive deeper relationships with the regulator to ensure approval of new products and services in the M-PESA Global payments vertical
Monitor market insights (market intelligence) and competitor activity within the payments sector to support overall business strategy and support decision making.
QUALIFICATIONS
Job Requirements
Relevant University Degree.
3 years of professional experience with at least 2 years in online payments – either from Merchant or Payment Service Provider
Strong knowledge on the way PSPs and merchants operate in online payments
Bonus: strong personal network of payment managers at top global merchants
International experience and multicultural sensitivity
Analytical bent of mind, structured thinker with strong business acumen
Self-starter with exceptional people, presentation and communication skills
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