Duties for the Manager Job
Allocate precise and clear instructions of work to be performed on a daily basis to all team members.
To plan and prioritise own work and to be responsible for the planning and organising the work of the cleaning team.
Produce and monitor rotas for cleaning staff, to ensure that all areas are systematically cleaned and maintained to optimum conditions of cleanliness.
To provide a high level of customer service to clients and visitors.
Inform the Director in good time of any purchases to be made.
Train, monitor and coach all cleaning staff.
Identify and provide solution to day to day problems, in accordance with set procedures and guidelines.
To deal with unexpected occurrences or disciplinary matters and refer them to the Director.
To put new approaches or preventative measures in place to avoid reoccurrence of problems that may arise.
To induct new members of the cleaning team.
To conduct Performance reviews and development plans and
Any other duties that you may be assigned by the Director from time to time.
Manager Job Qualifications
Degree/Diploma in Business Management.
Diploma in International House Keeping and Accommodation or any relevant cleaning certification.
At least 3 years of experience serving in in the same capacity.
Sound knowledge of the safe operation of floor cleaning equipment and use of industrial cleaning materials.
Experience of supervising the work of others.
Able to prioritise own and others work and use resources effectively.
Strong interpersonal and communication skills.
Strong customer service skills
Ability to work effectively with others
Effective decision maker and problem Solver.
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