What you will do
Take full ownership and lead the maintenance team to ensure safe, high quality and complete-on-time delivery of maintenance solutions;
Represent KONE in interacting with customers and other stakeholders;
Support the sales team in following up with sales leads and providing KONE service and technical experience;
Be there for the maintenance team in solving and closing the open callouts and reacting in case of stopped equipment and or other safety issues;
To lead the delivery of service according to the service contract requirements, time limits and the KONE quality standards and the according to local regulations;
Prepare the overall maintenance program and resource planning;
Manage the maintenance team including daily human resource management (absences, time sheet review/approvals) and report project progress (schedule, maintenance hours, fitter time sheets, budget and risk analysis) to the management team;
Maintain accurate documentation and use the KONE tools available.
Are you the one?
Hold a Diploma or higher in Mechanical or Electrical Engineering;
Minimum 3 – 5 years’ experience in the relevant industry in a supervisory position;
Experience in the elevator and escalator industry is preferred;
Effective leader and coach with the ability to motivate a successful team;
Highly motivated, goal oriented, diligent, organized self-starter with an orientation towards a high level of customer service;
Ability to work together as a team and promote a harmonious environment;
Passion for Mechanical & Electrical vocations, with a proven track record and a strong customer focus;
Excellent English communication.
What do we offer?
Great dynamic team promoting a collaborative environment;
Total reward elements that engage and motivate our employees and help us make KONE a great place to work;
Comprehensive learning and development programs covering a wide range of professional skills;
Engaging job with position description and clear targets;
Regular feedback through performance discussions;
Opportunities for individual development;
Mentoring and coaching programs;
Flexibility, trust and respect;
Value-based culture, behaviors and ethics;
Sustainability and innovation;
Working for a successful organization.
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