M-Pesa Africa (Technical Account Manager – Business Payments) UX Specialist Head of Department (M-PESA Product Development and Operations) Commercial Manager Product Owner (Mini Apps) Product Owner (Integrated Business Solutions) Principal Officer (Compliance and Controls) (Release Train Engineer – Core Systems) Senior Data/ML Engineer

Key Role Responsibilities

    You will be responsible for the technical success of a portfolio of partners
    You will manage and co-ordinate partner technical integration, ensuring deadlines are met and partners are integrated in an efficient and effective manner
    You will act as the technical Single Point of Contact for a portfolio of payments partners
    Develop and maintain customer facing technical integration documentation
    You will manage partnerships in line with our “Partnership Management Framework”
    You will work with partner accounts to understand service issues and collaborate internally to ensure issues are resolved based on priority
    You will work with the Operations team to ensure forecasted throughput can be handled through M-Pesa transaction systems
    You will work with Technology to optimise process around incident management and follow up
    You will build relationships with technical contacts in M-Pesa markets in order to manage and troubleshoot BAU market problems and issues
    You will capture Partner requirements and work with the M-Pesa Online Product Manager to translate them into “Open API” product features

Qualifications
Apply if you have:
Essential

    Bachelor’s degree required, a master’s degree in a related field preferred
    Agile Experience including experience working with international organizations – minimum 3 years
    At least 7 years of professional experience, with at least 4 years in a technical role within the Payments domain
    Ability to work proactively within a demanding environment, being a key contributor to a fast-moving product development process
    Strong analytical skills, able to identify solutions to complex problems
    Demonstrable numerical, analytical, and verbal skills – in particular, well-developed written and verbal communication skills in English
    Experience working within a multi-national team and serving customers from multiple countries would be of benefit
    Communication and relationship management experience. Able to communicate and influence with tact and diplomacy
    An understanding of agile methods, their impacts and benefits
    Flexible and adaptive to change, ensuring we maximize the flow of value and minimize waste caused by ineffective processes
    Contagious passion and commitment for driving innovation in a FinTech organization
    Focus on real value delivered to business and customers

Desirable: 

    Demonstrable competence using the JIRA and Confluence tools, backed with experience
    Certified in SAFe – the Scaled Agile Framework

What you can expect from us:

    We believe in a fair and robust interview process 
    We have a robust flexible total reward scheme
    Dedicated support and mentoring/coaching
    Opportunity to develop and progress – plus a solid dedication to work-life integration. It all means you’ll have everything you need to advance your career and achieve your full potential. 

Note to Applicants

As part of our recruitment process we will request the below documentation which will be required as soft copies at a later stage of the process. 
    An updated CV with a confirmation of three referees- 2 must be professional and must have supervised you at some point, the other referee can be a colleague in the same professional field. If the referees are within the same organization that you are working with, you will need to confirm to us that it’s okay to contact them in writing (via email). This also includes all references within the Human Resources department.
    Scanned copy of certificate of good conduct from the CID (Less than 1 year old) – Applicable to Kenyans Only
    Scanned copy of certificate from Credit Reference Bureau (CRB) – Applicable to Kenyans Only
    Scanned copy of University Certificate
    Scanned copy of your National ID / Passport-Legal Form of Identification 

go to method of application »

Use the link(s) below to apply on company website.  If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on the recruitment portal and then Click on the apply button. Remember to attach your updated resume.Persons with Disabilities (PwD) and Female candidates are highly encouraged to apply.

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