LPG Regional Sales Manager Regional Collections Manager, Highlands Regional Collections Manager, Lower Rift Regional Collections Manager, Nairobi West Regional Collections Manager, Upper South Rift

About the role:

The LPG Sales Manager will steer sales activities and collections in the area they are assigned for the direct distribution LPG sold on Pay-As-You-Basis through a network of sales agents called “Energy Officers”. The LPG Sales Manager is ultimately accountable for generating sales and ensuring customers are making repayments for their LPG products.

What you would be expected to do:

Sales management- Exceed your sales, collections and  Customer service targets: Meet or exceed sales, collection and service targets established and acceded on 2nd of every month by your Sales Manager. 
Sales management-Drive robust field sales processes: Review collection progress with Area Business managers and Energy officers. Provide adequate training to them on driving better sales and collections in your areas. This includes, customer and area profiling, ensuring regular and timely collection follow-ups, resolving customer issues to ensure they make payments and ultimately repossessing the systems as a last recourse in case the customer defaults.
Retail operations management-Drive robust retail operations processes: assist last mile delivery, stock management and asset recovery processes.
Regional  Management – Control Marketing & Other aid spend: Provide adequate marketing assistance & equipment necessary to all your areas. Ensure we get maximum return on investment for all the costs we incur in areas of marketing, supply chain, store maintenance. 
Regional  Management – Daily management: Assist Area Business Managers to create and send daily operational plans within the region so that the customer base is expanding and collections are meeting targets
Team management-Training of Area Business Managers and Energy Officers: Provide training to the Area Business Managers, Energy Officers and Installers on several aspects of the business such as general product knowledge, sales and collections.
Team management- Field visits: Have a weekly touchpoint with every Area Business Manager – either through in-person meetings, making a sale to the customer in your area or having a call. Resolve all possible issues faced by the Territory Manager and report them to your Sales Leader, every week. Conduct joint field work with Managers and Energy Officers to provide sales and collection training on a weekly basis and drive EO engagement.
Team management – Review meetings with EBD and clean cook managers: Be present at table meetings with Area Business Managers to ensure you collect feedback from EOs and provide any further training. Recognize outstanding performers from time to time and ensure the motivation of Energy Officers is maintained at an all-time high. 

You might be a strong candidate if you:

Hold a degree or Diploma in any educational background. 
Are experienced with selling clean cooking products
Have at least 5 years of field sales experience in the same area/region. Preferably having worked in Clean Cooking, Micro-Finance, Banking or Telecom field sales roles. 
Are process oriented person and work style, is able to work alone and steer the area.
Can motivated by the social mission to provide energy to consumers and employment to rural communities. Should be a values oriented person. 
Are passionate about working with consumers and resolving their issues. 
Demonstrate good communication and people relations skills to be able to build and guide large EO teams.  

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