Identify delivery issues in an early stage and take corrective actions timely by working closely together with suppliers and physical distribution to resolve these supply issues
Execute importation and clearance activities making sure all required document available achieving min clearance lead time
Track and trace shipments (Equipment’s & spare parts)
Actively participate in Customer Services logistics improvement projects
Coordinate warehouse activities (if applicable)
Inventory management
Coordinate outbound last mile transport and delivery
Follow up hold procedure in case of hazard situations
Coordinate final delivery at customer site
Follow up in case of missing, damaged or wrong deliveries
Trigger Defective on Arrival (DEFOA) or VIsual Philips Escalation Resolution (VIPER)
Initiate returns to supplier and secures financial settlement
Quarterly cycle count and stock analysis
Comply with export control regulation
In this role, you have the opportunity to:
Responsible for the logistics inbound and outbound flows of materials, tooling, spare parts and equipment’s support (in cooperation with Service Parts Supply chain) as well as warehouse inventory.
You are responsible for
Identify delivery issues in an early stage and take corrective actions timely by working closely together with suppliers and physical distribution to resolve these supply issues
Execute importation and clearance activities making sure all required document available achieving min clearance lead time
Track and trace shipments (Equipment’s & spare parts)
Actively participate in Customer Services logistics improvement projects
Coordinate warehouse activities (if applicable)
Inventory management
Coordinate outbound last mile transport and delivery
Follow up hold procedure in case of hazard situations
Coordinate final delivery at customer site
Follow up in case of missing, damaged or wrong deliveries
Trigger Defective on Arrival (DEFOA) or Visual Philips Escalation Resolution (VIPER)
Initiate returns to supplier and secures financial settlement
Quarterly cycle count and stock analysis
Comply with export control regulation
Authorized to have read only access to reporting tools (including track and trace) and run queries
Adjust inventory based on cycle counts in line with Internal Control Standard (ICS)
Physical distribution costs
Inventory value and quantity
Consignment stock value and quantity
To succeed in this role, you should have the following skills and experience
Minimum qualification degree in Logistics / Supply Chain or equivalent
Minimum 3 years’ experience in Supply Chain or Customer Services
Requires knowledge of the functional area and the operational logistic processes.
Needs to integrate logistics processes with industrial, marketing, development or purchasing processes in the PL.
Aligns the logistics processes between the different groups in his department.
Good knowledge of SAP and / or Business Objects
Fluent in English, verbal and written in addition to local language
Our Offer
At Philips, we are driven by our mission to improve the lives of 3 billion people per year by 2025, and every day we move closer to achieving our goal by creating cutting-edge solutions that lead to confident diagnosis, improved care, and increased quality of life for patients. Thanks to our employees who share our passion for improving lives, we are at the forefront of the Healthcare industry. We enable our employees to create a legacy in life through their work and support their development through people-centric learning, total rewards, and personalized development planning programmes.