Warehousing, Inventory Management & Local Distribution
Carrying out monthly stock takes with the Operations and Finance team, ensuring that there are no discrepancies between the WMS, NetSuite and physical count.
Lead contact, regular check ins with the warehouse to find out better ways to work and address any challenges that either party might be facing
Monitor and manage the stocks at the warehouses
Monitor and track the delivery timelines by the service providers.
Monitor and ensure best practices are observed on goods handling at the warehouse
Plan and forecast warehouse space that will be needed and find ways to ensure we always have enough space that is properly utilized.
Coordinating with 3PL providers to ensure the order is dispatched and delivered correctly and in a timely manner.
Lead contact person to logistics service providers and ensure quality service is provided at all times.
Manage the warehouse team to ensure that orders are processed as per specifications
Regularly identify and evaluate opportunities for reducing costs in logistics while maintaining high level of quality
Ensuring that the warehouse has all the relevant documentation required for all warehouse processes and delivery documents are correct and returned upon delivery.
Sales Operations-Support.
Processing sales orders in the company CRM tool as per the details provided for by the sales team
Processing sales orders in the warehouse management system (WMS), matching the CRM input
Ensure all orders placed in NetSuite and WMS adhere to set standards and fulfilled within 24 hours of dispatch
Systems & Process Management.
Own and manage sales order and inventory system processes including bulk uploads, system integrations and upgrades etc
Updating Local Order processing and inventory management SOPs
Manage Inventory reconciliation tracker to facilitate inventory month end close
Warehouse workings to enable correct invoicing on storage and fulfillment costs
Data Analysis.
Updating of trackers, e.g. Sample tracker, Marketing collateral tracker, department documentations, and KPI dashboard
Analyze RFQs to allocate optimal transport costs based on supplier quotations
Ensure most efficient allocations of deliveries based on efficient cost model
Tech Support.
Manage the Tech warehouse inventory
Manage and ensure the master inbound and outbound tracker for NBO HQ is updated
Manage and ensure the stoves replacement -warranty replacements
Coordinate and provide support for QC (Quality Check) and SKU conversions requirements
Coordinate on sample stress testing and accounting
End of Life Support.
Manage stock for disposal
Source and coordinate on proper disposal of BioLite products in a safe and cost-effective method.
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