The LMS Product Manager is responsible for Business Strategy development and formulation, as well as the below:
LMS Kenya Revenue and Balance Sheet growth
Developing, coaching and training both Citi’s clients and staff (product stakeholders) on LMS products and solutions to ensure continuous awareness and effectiveness of execution
Manage LMS metrics including Monthly Financials, CRM information, MIS Process, etc. to ensure pipeline discipline and that all revenues are properly accounted for and mapped to Cash or LMS Product.
Support the Relationship Management and TTS Sales team by attending customer calls to help originate deals, preparation of NPAs, CSRs and making presentations to customers as needed.
Revenues: responsible for identification, developing and managing deal pipeline, and structuring product solutions such that revenues are achieved. Revenues are jointly matrixed and marketed with relationship managers.
Delivering innovative and strategic LMS solutions through leveraging globally-delivered solutions and tools
NIM protection: Carefully manage interest payout to clients in line with prevailing market conditions and business strategy
Responsibilities
Revenue and expenses – Continuous focus on revenue growth and expense management to exceed targets set by the franchise
Regional Cash Product support – Liaise with the SSA cluster and EMEA regional teams to determine and validate strategies to be applied in LMS Cash product management in Kenya.
Risk & Controls discipline – Ensuring a pristine controls environment as business and products are developed and utilized
Spearheading digitization and use of automated systems in support of Cash product solutions
Responsible for documenting CSRs, NPAs and taking new products and solutions through Citi’s approval process
Financial reporting – meticulously reviewing reported revenue to minimize leakages and surprises
Budgeting and projections – Instrumental in defining challenging and realistic revenue and expense projections
Training – training both Citi’s clients and Citi staff (product stakeholders) on existing products and solutions to ensure continuous awareness and effectiveness of execution
New and existing Product and Product program review and development – review of Citi capabilities to tailor LMS product solutions in line with client needs and ensure alignment with other business segments and regulatory requirements
Continuous price review to ensure accuracy, optimum returns and client satisfaction
Deal Pipeline –
Development of a LMS product pipeline to ensure revenue momentum is sustained
Weekly deal pipeline review to track closure – deal wins and implementation
Extensive client face-time: Deal origination, structuring and closure sourced directly through client interaction and from the Relationship Management team
Conduct market sizing and analysis to identify potential Cash Management opportunities
Establish and maintain continuous communications with Operations & Technology, Client Coverage and Clients to support the dissemination of product knowledge, prevailing macroeconomic conditions etc that could affect the LMS business.
Development value:
This role offers the candidate a chance to work with a knowledgeable, motivated and ambitious team, which enjoys shaping and crafting new solutions in support of Citi’s clients. Benefits to the successful candidate include:
Development of technical skills:
Exposure to new technologies and emerging digital business models
Exposure to Partner management: – legal, compliance, business development (pricing, models, etc)
Deepening knowledge & discipline on product development, deal solutioning and product management skills
Deepening further knowledge on risk control and governance processes in TTS
Soft Skills Development
Navigating and influencing in complexity: cultural, hierachical (matrix management) & functional
Enhance and stretch leadership capacity through supporting peers and seniors
Enhance and stretch advocacy, negotiation & communication skills
Enhance execution skills
Continuous learning opportunities
Knowledge/ Experience:
Good understanding on Balance Sheet Management and Transfer Pricing policies
Previous work experience in Product Management or Relationship management preferred
Track Record in designing and implementing new products and solutions
Knowledge of the Cash Management and LMS businesses
Deep understanding of Risk Management is essential and a pre-requisite
Apply via :
jobs.citi.com
