Job Purpose and Key responsibilities
Reporting to the Team Leader Partnership & Digital Operations, the role holder will be responsible for administration of group life and credit life business
Key Performance Measures
As described in your Personal Scorecard
Knowledge, experience and qualifications required
Bachelor’s Degree in a business related field.
2-4 years’ experience in a similar position
Professional studies in insurance – AIIK or ACII
Responsibilities
Key responsibilities
Reconcile member details with existing data whenever there are changes to scheme membership e.g. changes in salary, addition or exit of scheme members
Ensure that primary reconciliations of payments, payables and receivables between the client and related parties with respect to premium, commissions and administration fees is done.
Ensure that for the primary reconciliation above, there is a formal sign off from the client and related parties
Prepare costing schedules for new entrants/exits/new declarations/ refunds, raise the respective debit/credit and communicate to the underwriting and finance teams as per set SLAs
Prompt processing of medical requisition forms for members above the free cover limit
Support retention of business by adhering to the set SLAs and TATs
Promote relationship management with the clients
Ensure accuracy in costings and debit/credit notes
Follow up on timely premium payment from the clients
Follow up on timely Administration Fee payment by the related parties
Prompt handling of queries from the client and related parties
Prompt processing of supplementary costings
Prompt communication of costings (i.e. new entrants, revised salaries & exits)
Perform Other duties as may be assigned from time to time
Apply via :
britam.taleo.net
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