Position Summary
The Learning and Development Officer will be an integral member of the Human Resources Department and will support learning and professional staff development. The position will be responsible for training needs assessments, the creation and delivery of training programs, curricula development, competency mapping, internship management, providing support to the Conservation Management and Leadership Program and on-boarding & induction programs. This position will also support succession planning within the organization. The position aims to design programs that will expand talents and skills across all employees at all levels within an organization. The Learning and Development Officer will fundamentally assist in the organization’s success, by coaching and developing its people.
Responsibilities
Work with relevant teams and leadership to coordinate the development, delivery and evaluation of staff learning and development programs
Contribute to the development and implementation of an annual corporate training plan and budget
Develop and facilitate relevant “in-house” training sessions / programs
Work with the line manager and others to develop programs that support career progression
Assist in the design of a structured internship program and coordinate the program
Undertake a competency mapping exercise to identify gaps and make recommendations on how to address the same
Coordinate the development, delivery and evaluation of a suite of management and leadership development programs
Identify training and development needs within an organization through job analysis, performance management and regular consultation with line managers across the organization
Champion, design and expand training and development programmes based on the needs of the organization and individuals
Plan and assess the ‘return on investment’ of any training or development programme
In collaboration with others in the HR team, develop effective induction programmes for new staff, trainees and Conservation Management Associates
Implement and administer regular staff surveys to get feedback on the development programs and discuss plans with managers
Contribute to the review of training, internship and CLMP policies and ensure they are aligned to the realities and best practices
Formulate individual learning plans
Assist in the design and implementation of succession plans
Amend and revise programmes as necessary, in order to adapt to changes occurring in the work environment
Support the redesign and establishment of an appropriate curricula of the Conservation Management and Leadership Program (CLMP) and in consultation with relevant technical teams coordinate the day to day aspects of the program
Research new technologies and methodologies in workplace learning and present this research and recommendations
Undertake any other relevant tasks as required
Qualifications
Bachelor’s degree in the Human Resources Management, social sciences or related. Masters will be an added advantage
Diploma in Human Resources Management
Member of the IHRM
CHRP certification or proof of ongoing training
At least 5+ years relevant experience in training/learning and development
Previous work in NGOs highly desired
Strong analytical and negotiation skills
Innovative and proactive nature of decision making
Strong verbal and written communication skills
Excellent interpersonal skills
Fluency in English. French proficiency is an advantage
Ability to manage sensitive and confidential matters with the highest level of professional
Ability to work as part of a team in a multicultural environment
Willingness to travel, sometimes to remote areas
As this position is heavily anchored in AWF’s conservation programs, the successful candidate must have a strong interest in and understanding of conservation
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