Job description
AMI is looking to expand its learning team, and is looking for a Learning Designer to play three critical roles at AMI:
Learning design – programmes, content, technology (50%)
Business development support (30%)
Facilitator recruitment, coaching, & management (20%)
The Learning Designer will be based at AMI’s head office in Nairobi, but will be working with teams across Africa. S/he should have extensive experience in adult learning and workplace learning (including learning design, online learning, and experiential facilitation) and a solid understanding of how business works and what businesses need in terms of learning solutions.
About the Job
The Learning Designer must be a driven, organized, tech-savvy professional with experience designing learning solutions for business. S/he should be comfortable with online and blended-learning solutions, and able to work with multiple stakeholders (AMI’s programme managers, content managers, sales team, facilitators and clients) to ensure a seamless, integrated learning experience is delivered to clients.
The successful candidate will play several key roles at AMI:
Learning design – programmes, content, technology (50%) – work with the Chief Learning Officer and Chief Product Officer to develop and improve AMI’s blended learning strategy and processes for scalability; design programmes that leverage AMI’s world-class methodology, content and online platform to meet the individual needs of business clients; customise materials – including courses, resources, case studies and activities – as appropriate for key business clients; convene cross-functional project teams (consisting of platform, content and programme management people) to ensure learning solutions are fully blended and integrated; oversee impact measurement and analysis of programmes
Business development support (30%) – support business development teams across geographies (particularly in East Africa) in understanding client needs and scoping new programmes; attending key sales meetings and events; conduct TNAs (training needs analysis) & creating high-level learning designs for client proposals
Facilitator recruitment, coaching, & management (20%) – provide learning and facilitation guidance/expertise to AMI facilitators; identify, select and train new facilitators; provide ongoing support and assessment for existing facilitators; create facilitator training manuals and supporting documents as AMI scales its blended learning offering; provide overall management and oversight of AMI facilitators in East Africa.
Responsibilities
Learning design – programmes content, technology (50%)
Work with the Chief Learning Officer and Chief Product Officer to constantly develop and improve AMI’s blended learning strategy and processes for scalability
Work with the Chief Learning Officer and Chief Product Officer to build and customize key learning assets:
To design programmes that leverage AMI’s world-class methodology,content and online platform to meet the individual needs of businessclients
To develop content and workshop exercises that meet the needs of clients
To integrate client needs and feedback into the technical roadmap / learning platform
Customise materials, including courses, resources, case studies and activities, as appropriate for key business clients
Convene cross-functional project teams (consisting of platform, content and programme management people) to ensure learning solutions are fully blended and integrated
Provide learning design support to programme delivery teams across geographies, with a focus on East Africa, including periodic analysis of programme progress and strategies to improve metrics
Develop online engagement strategies to support online learning and the full use of AMI’s platform
Oversee impact measurement and analysis of programmes
Business development support (30%)
Support business development teams across geographies (particularly in East Africa) in understanding client needs and scoping new programmes
Attending key sales meetings and events
Conduct TNAs (training needs analysis) & creating high-level learning designs for client proposals
Facilitator recruitment, coaching & management (20%)
Provide learning and facilitation guidance/expertise to AMI facilitators
Identify, select and train new facilitators; provide ongoing support and assessment for existing facilitators
Create facilitator training manuals and supporting documents as AMI scales its blended learning offering
Lead development of a structured facilitator ‘accreditation’ process
Manage allocation of facilitators for AMI’s busy schedule of workshops, including liaison with programme management teams
Provide overall management and oversight of AMI facilitators in East Africa
Skills & attributes
Strong understanding of work-based competencies. Ability to break down job roles within sectors and to identify training and development needs
Strong instructional/learning design skills. Ability to design a learning programme that leverages AMI’s existing methodologies but meets the training needs of a specific sector and the learning styles of our target participants
Ability to design and develop training curriculum and materials, working with subject matter experts
Excellent communication skills – both written and verbal. Ability to build relationships with stakeholders at an executive level, and to write concise and engaging design briefs and proposals
Outstanding Project/Programme Management skills at a senior level
People/stakeholder management skills – ability to identify, train and motivate a network of freelance facilitators, to mentor and support junior staff in the office and to work laterally across AMI’s various functional departments in different locations
A commitment to AMI’s values of excellence, innovation and accountability
Willingness to engage in robust debate while maintaining deep respect for others
Thrives in a fast-paced, entrepreneurial environment
Absolutely rock-solid integrity
Qualifications & Experience
Minimum of 5 years experience in designing online learning solutions, workplace learning or management education (essential)
Experience designing and implementing learning programmes (essential)
Experience working in entrepreneurial or high-growth environment (essential)
Postgraduate degree or equivalent experience
Start Date: As soon as possible
Remuneration: Competitive & commensurate with experience
AMI will consider candidates from any country, but must be willing to live and work in Kenya and be free to travel elsewhere in Africa.
