Learning and Talent Manager Job Responsibilities
AMI Talent Development
Sourcing & Selection: Develop AMI’s talent pipeline in 3 geographies by building relationships with partners and raising AMI’s employer brand. Develop selection strategies and processes for core roles.
Graduate Development Programme: Develop and manage AMI’s new graduate development programme, overseeing training, peer mentoring and on-the-job rotations
Remuneration, retention & performance: Work with CEO and country GMs to develop and implement company-wide strategies around remuneration, retention and performance management.
Learning & development: Work with our learning team to refine AMI’s on-boarding programme and develop ongoing learning and development, particularly in new geographies.
Facilitation & facilitator management
Work with the Chief Learning Officer to constantly develop and improve AMI’s blended learning strategy and processes for scalability, particularly for business clients
Create facilitator training manuals and supporting documents as AMI scales its blended learning offering
Identify, select and train new facilitators; provide ongoing support and assessment for existing facilitators
Lead development of a structured facilitator ‘accreditation’ process
Manage allocation of facilitators for AMI’s busy schedule of workshops, including liaison with programme management teams
Provide overall management and oversight of AMI facilitators
Learning Programme Design for Clients |
Support business development teams across geographies but particularly in East Africa in understanding client needs and scoping new programmes
Work with Chief Learning Officer to design programmes that leverage AMI’s world-class methodology, content and platform to meet the individual needs of business clients
Provide learning design support to programme managers across geographies, with a focus on East Africa, including periodic analysis of programme progress and strategies to improve metrics
Customise materials, including courses, resources, case studies and activities, as appropriate for key business clients.
Work with the Chief Learning Officer to constantly develop and improve AMI’s blended learning strategy and processes for scalability
Skills & Attributes
Strong understanding of work-based competencies. Ability to break down job roles within sectors and to identify training and development needs
Strong learning design skills. Ability to design a learning programme that leverages AMI’s existing methodologies but meets the training needs of a specific sector and the learning styles of our target participants
Ability to design and develop training curriculum and materials, working with subject matter experts
Outstanding facilitation and coaching skills at a senior level
Excellent communication skills both written and verbal. Ability to build relationships with stakeholders at an executive level, and to write concise and engaging design briefs and proposals
Outstanding Project/Programme Management skills at a senior level
People management skills ability to identify, train and motivate a network of freelance facilitators, to mentor and support junior staff in the office and to work laterally across AMI’s various functional departments in different locations
A commitment to AMI’s values of excellence, innovation and accountability
Willingness to engage in robust debate while maintaining deep respect for others
Thrives in a fast-paced, entrepreneurial environment
Absolutely rock-solid integrity
Qualifications for the Learning and Talent Manager Job
Minimum of 5 years experience in company training or management education (essential)
Experience designing and implementing learning programmes (essential)
Experience developing and implementing talent/HR strategies, ideally in Kenya (preferred)
Experience working in entrepreneurial or high-growth environment (essential)
Postgraduate degree or equivalent experience
Learning and Talent Manager
