As an L&D Tech Specialist, you’ll play a vital role in upskilling our Associates in AI, machine learning, and digital services. You’ll work closely with Operations to assess skills, deliver engaging training, and ensure our team remains globally competitive.
Key Responsibilities
Conduct technical skills assessments and identify training needs
Design and deliver interactive training programs
Develop engaging learning materials, including manuals, case studies & exercises
Monitor training impact and performance improvement
Stay ahead of emerging tech trends and integrate them into learning
Qualifications
A degree in Computer Science, IT, or a related field
4+ years of experience in teaching technical skills or middle management
Strong BPO process improvement and training development skills
Apply via :
jobs.smartrecruiters.com