Job Description
The opening of the position of the Leads clerk is an opportunity for a highly talented, skilled and driven professional to join our team and help us build our brand
The leads clerk will report directly to the Sales manager. The Leads clerk will work closely with the media team, the finance department as well as the HR team. S/He will be an integral part of the sales department. He/ She will give clerical support to the sales team. They will perform a number of duties focusing on customer satisfaction and coordinating sales team activities. They track reports, file invoices, schedule appointments, follow up on sales calls, and help make sales.
Duties
Processing a high volume of product orders.
Checking prices and contracts are up to date.
Reporting monthly sales results to the AGM- Sales.
Supporting the sales force with general operations to help reach the team’s objectives.
Taking phone calls from customers as well as cold calling clients to generate leads
Communicating internally important feedback from customers.
Dealing with and responding to high volumes of emails.
Ensure sales targets are met and report any deviations
Maintain and update sales and customer records
Check data accuracy in orders and invoices
Contact clients to obtain missing information or answer queries
Follow up with CRM leads
Job Requirements
High organizational skills and ability to manage a number of projects at the same time.
Ability to prioritize own workload.
Strong communication skills.
Well versed in IT skills for example Microsoft Office Suite and CRM systems.
An administrative or sales background.
Personal Attributes
Must be detail oriented.
Excellent organizational and multitasking skills
A team player with high level of dedication
Ability to work under strict deadlines
Certification in Marketing, Sales or relevant field is a plus
