LCS Coordinator / Administrative Coordinator

Details:
Overview
The LCS Coordinator Spares will contribute to the organizational goal by ensuring interactions with customers and Krones internal for all matters relating to spare part quotations and orders.
Task and Responsibilities

Coordinate all enquiries, quotations and orders for Spares products
Clarification of all queries before orders are placed
Follow-up on status of each order with the supply chain department and keep customer informed on the status.
Use the escalation procedure to prevent order delays by being pro-active
Keep internal role players informed on status of key orders timeously
Process invoicing and shipping documentation accurately and timeously.
Work closely with the Finance Department to clear any queries and/or discrepancies.
Follow-up with customers on OPEN quotations to ascertain status of a potential order.
General administration/filing

Qualifications and experience required

Degree/Diploma in Business Management or Business Administration
Minimum 2 years experience in a similar role

Personal competencies

Self-motivated, independent, solution orientated, deadline driven individual with good time management skills
Good communication skills ( written and verbal)
Excellent sales & negotiation skills
Attention to detail
Ability to work under pressure
Strong business administration skills
Client focused

Specific Job Skills

Pricing knowledge
Customer relations
Computer Skills
MS Office
SAP

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