In this LCL Business Development Specialist position
You will be the LCL product expert to support the business with sales/contracting/proposals best practices and capabilities including interaction and onsite visits with customers.
You will drive Area solution product development and salesforce/ lead generation enhancement initiatives based on Kenya + East Africa customer / market requirements as well as productivity improvement initiatives.
You will provide input on service elements and drives network development from country perspective.
You will map and profile customers in the key trade lanes.
You will prioritize top customers in the lanes based on their business potential.
You will map developments with each customer and devise action plans.
You will ensure due attention to new opportunity.
You will actively participate with the product teams (origin and destination) to understand, discuss, and develop solutions to facilitate target growth on the key trade lanes.
You will ensure RFQ/RFPs are received and attended on time and support RFQ teams for successful closure.
You will organize and lead meetings/calls with new customers as part of the onboarding process.
You will establish SOP’s and KPI’s
You will ensure the onboarding timelines and ensure that deadlines are met.
You will create business case notes for every win and sends them along with the SOP to the respective regions’ product managers.
You will improve the development of existing LCL products as well as resolve customer issues.
You will be conducting market research and analyzing industry trends.
You will be collaborating with the Sales team and Product Head.
Now, here’s what we need from you
Bachelor’s Degree or equivalent experience/qualification
Must have an understanding of Ocean Product within a freight forwarding environment
3-5 years’ related experience
Apply via :
careers.dhl.com
