Job Description
Lead the laundry team to ensure consistent supply of clean, neat and quality linens and uniforms.
Ensure all the equipment utilized in the laundry is well set-up and maintained and the related instructions and cycles are well adapted and followed-up.
Plan and ensure to implement preventive maintenance for all the laundry equipment.
Ensure a correct and economical use of all the chemicals and that the formulas are respected.
Ensure a proper storage of the chemicals, respecting the environmental procedures.
Maintain the linen and laundry par stocks.
Plan and budget the revenues and costs for the Laundry department.
Ensure that all personnel are kept well informed of department’s objectives and policies.
Conduct budgeting, purchasing, payroll, forecasting and inventory control. Manage and control departmental financial processing.
Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
Develop and maintain effective relationships with all service providers.
Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
Ensure that the team has been trained for all safety provisions.
Conduct periodic and annual inventory of equipment & recommend replacement of equipment as required.
Identify optimal, cost-effective use of the resources and educate the team on the same.
Qualifications
Diploma in Hotel Management or related field
3 years of experience in a similar role
Eye for detail
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Knowledge of occupational hazards and of necessary safety precautions
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