Job description
Airtel Kenya wishes to recruit for the position of Key Account Manager – Public Sector, within the Enterprise Division. Reporting to the Head of Public Sector Sales, the incumbent’s role will include;
Sales: Meet and exceed given sales quota within an assigned portfolio of government and public sector accounts
Business Development: Develop key relationships at both national and county governments to drive solutions that are innovative and provide value relative to the customer’s respective business needs
Portfolio management: Responsible for overall account strategy & management to improve quality of relationships, product penetration, revenue share, supplier status and ranking
Advocate: Serve as customer advocate, accountable for escalation and proper customer positioning on all issues pertaining to customer satisfaction
Documentation: Ensure that all account plans, organizational charts, account information and related documentation are current and on file record
Contract life cycle management: Provide overall management of new, existing portfolio and information relative to the customers including legal, product pricing, commercial management relative to contract agreements, price books, pricing tools, one-off deal specific bids, etc.
Reporting: Ensure accuracy and timeliness of reporting in sales pipeline management, all regular and ad hoc sales reports as and when required
Qualifications:
Undergraduate Degree in business related field or economics
Minimum of 5 years’ experience in consultative selling, handling high value opportunities
Working experience in Telecoms, ICT, ISP, Banking or related industry
Good experience in managing complex solutions and government procurement
Good knowledge on work processes in both National and County Government
Competencies and behavior
Proactive, self-driven, energetic, resourceful and creative with experience of dealing with public sector
Good presentation skills, able to project a strong, positive image of self and the Company
Build good customer relationships at all levels to maximize Airtel Business’ ability
Able to deliver professional sales presentation, proposals and reports. High Proficiency in Excel and PowerPoint.
Must be a strong team player with a commitment to value-based leadership.
