Mission Statement for the Role:
To contribute in the design of research-grounded interventions and solutions that meet user needs and developing a culture of co-creation, human-centred design, and iteration within the organisation.
Overall Responsibility:
Own assigned human-centred design tasks, contribute to co-create with the Research, Analytics and Product teams to design and measure interventions.
Financial:
Dependent on project needs
People:
None.
Key SMART Results for A-Player
Develop and document a learning and development strategy for the junior designer role with the Design Manager-Q2 2023
Conduct in-person and remote usability testing for Install and Sales journeys on redesigned CRM app-Q2 2023
Own and create assigned mobile and web components for the poa! Internet design kit-Q2 2023
Design Install & Sales Journeys mockups guided by Wireframes and the UI Kit-Q2 2023
Design training material for poa! Share box for poa! employees and sharers-Q2 2023
Design infographic on poa! impact from data provided by respective reports-Q2 2023
Follow up on tickets arising from feedback gathered during design field visits that concern other departments and ensure they are resolved accordingly-Q3 2023
Translate CJM outline from Miro to a shareble and scalable model for compamy wide sharing-Q3 2023
Document research insights for the pilot of digital education initiative-Q4 2023
Level of Experience Required (Mandatory & Nice to Have)
1-2 years design experience (e.g UX and UI)
Department stage of development where this role sits
Rapid Scale and Growth
Key Competencies Criticality (H, M, L)
Foundational design skills across design disciplines including UX and UI-H
A portfolio with some design work that includes UX/UI projects-H
Has taken courses to get acquinted with HCD ethos-M
Willing and able to get down and grubby on the ground in the areas we operate. Tactical, scrappy, relentless-H
Willing to engage customers, stakeholders, and communities in efforts to undertsand their needs-H
Customer-centric mentality; focused on accurate representation of customer voice no matter the audience-H
Ability to capture stakeholders thoughts in notes, sketches and other forms of documentation so they can be pursued-H
Has worked across low income communities across Kenya to understand user needs, motivations, and context-L
Mandatory Criteria if Any with no exceptions to hire:
Foundational design skills with ability to design digital products
A portfolio of product design projects that showcases understanding of design principles
Apply via :
poainternet.bamboohr.com
