Job description
Want to use your skills to make a difference in the health and wealth of Kenyans?
Do you thrive in a fast-paced, constantly changing and evolving work environment? Are you excited by challenge and have demonstrated successful outcomes in developing and executing program and project initiatives? Are you savvy determining program gaps of diverse implementation teams and function areas? Have you been following and involved the latest in technology and able to develop execution strategies that lead to demonstrated outcomes? The top line definition of this role is to take the complex In Their Hands theory of change strategy and successfully execute the Tikosystem platform linking the demand creation and service delivery outcomes across 20 counties and 30 areas. Have you been successful at developing and executing innovative projects, platforms and tools targeted at diverse audiences? Are you a successful team builder with internal and external partners? If this describes you and you are interested read on and consider applying to the Triggerise ITH Program Manager position.
Profile & Responsibilities
The TIPM is directly responsible for developing and executing the In Their Hands (ITM) project theory of change, M&E Framework, and Triggerise project deliverables. Success will be measured at outcome levels. The first is increased conversion from enrollment to redemption for products and services. The second key outcome would be increased efficiency of the use of the t-safe platform to demonstrate lower acquisition and user uptake costs per user. The TIPM will be the key point of contact and Triggerise representative in the ITH/T-safe consortium. Which requires generating data dashboards, presenting outcomes, and reports to the consortium and funding partners. Staying on top of and coordinating the key performance indicators of the 30 Tikosystem areas is an important role the TIPM has with the Triggerise Kenya team. The TIPM will identify and trouble shoot challenges with the Triggerise and consortium team to deliver on outcomes. Being a key contributor to the Triggerise data analysis and evidence to decision making to execute a cadence of interventions that leads to outcomes. There are no direct reports to this position but managing internal and external partners on program development and execution will be a key deliverable. The TIPM reports to the Triggerise Kenya Country Lead and is responsible for national coverage of ITH in Kenya and will work closely across the Triggerise global teams and country teams. The TIPM is:
Committed to the mission, vision, and theory of change of Triggerise and the ITH project
Savvy in the latest methodologies and technologies in program execution and management
Creative in trouble shooting needs within a diverse team
Dedicated to data driven decision making for improved outcomes
Experienced in delivering successful performance improvement through tech strategies
Able to develop and execute program execution strategies that can be replicated nationally and geographically
Expert at networking, connecting, and supporting diverse actors at varying levels in the health and business community
Agile in writing reports, case studies, M&E Frameworks, and induction processes
Effective in setting up reward and compliance systems and bringing teams along to ensure timely and successful execution
Proficient in written and spoken Kiswahili and English
Able to travel domestically and internationally for trainings in collaboration with global teams
Successful at just getting things done.
The TIPM role is dedicated full time towards the responsibilities listed above and will be based in Nairobi. She/he will report directly to the Triggerise Kenya Country Lead. The TIPM will be responsible for contributing to Triggerise’s global and national strategic goals. This is a contract position and will be assessed on overall success executing ITH/t-safe interventions that contribute to Triggerise’s overall health and wealth outcomes and specifically to the following KPIs:
Managing successful execution of next generation Tikosystem: Development and execution of the ITH/t-safe project objectives and deliverables linked to Tikosystem.Deliver on cost efficient wealth and health impact: Program and Project interventions demonstrate cost per unit efficiencies over time.Tikosystem becomes the go to partner on demand creation for positive behaviors in health and wealth: Demonstrated increased conversion from enrollment to redemption for products and services. Increased retention of Tiko Pros and movement up the performance levels.
TIPM Activities
Manage Development and Execution of ITH/t-safe Interventions: Translate the ITH/t-safe contract deliverables into an M&E Framework and execution plan. Coordinate internally and externally to ensure the successful execution of the plans while ensuring fiscal and contract compliance.
Manage Communication and Change: With the Kenya team determine how to link demand creation digital messaging and correct messaging on health services incorporated into the Tikosystem to lead to uptake of consistent use of services and products.
Coordinate data to decision making: Within Triggerise use the data generated from the Tikosystem to monitor and increase program execution. Ensure supporting documentation like case studies and profiles are developed and used to tell the story, Identify areas in the t-safe value proposition that can be improved for actors in the Tikosystem.
Measure increased performance: Outline key outcome metrics to measure increased performance and ensure Triggerise is always over performing.
go to method of application »