Responsibilities
IT Officer is a permanent position based in Nairobi, Kenya to provide all tasks described in IT On-Site Support role for approved local equipment, software, applications and systems not being delivered or supported by Central IT.
Facility support
Collaboration with local Facility Management to ensure facility equipment such as, but not limited to; server rooms HVAC and UPS, A/V systems, access control systems and security video control; telephony and other communication solutions is in good shape.
Support Production IT / Operations Technology (OT) function at Production sites.
Support local Production IT infrastructure environment.
Support local Production IT core processes and systems.
Act as interface between local Production IT/OT and Yara IT.
Contribute in projects.
Document and share knowledge, experiences, local and central work instructions, relevant site information, good practice examples and other relevant material.
Support other ITSS and act a ITSS at other sites when required.
Profile
College degree in Computer Science
Certification in ITIL, Microsoft and other relevant topics
Fluent in English language
Additional Information
Self-driven
Process oriented
Meticulous, methodical and organized
Good communication skills
Customer oriented
Service minded
Team player
Ability to handle stressful situations
Apply via :
jobs.yara.com
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