Job description
Position Summary
Reporting to the IT Manager, the incumbent shall be responsible for supporting the Organization’s Network Infrastructure.
Responsibilities
Duties will include but not be limited to the following:
Supporting the organization’s network infrastructure and services like the LAN, print services and email
Managing the installation of new versions of the systems and troubleshoot ad-hoc user problems in its functioning
Providing ICT related support and guidance to staff
Conducting and supervising ICT preventive maintenance activities.
Installing, configuring, upgrading and repairing PC hardware and software
Conducting periodic backups of the identified information systems.
Participating and assisting in the organization of ICT related training for the staff
Logging incidents in an accurate and informative manner as and when they occur.
Working with various functional heads in supporting and developing identified business essential technologies.
Creating and maintaining ICT configuration database for both hardware and software.
Keeping abreast of technological developments, current initiatives and changes in ICT and advising the management accordingly
Liaising with heads of departments to ensure their logistical requirements are being met and formulate work plans to actualize this
Participating as needed in special department projects
Skills And Qualifications
The successful candidate will posses
A bachelor’s degree in Computer Science or a related discipline.
Knowledge in Linux systems
CCNA or MCSE / MCITP an added advantage
Minimum of 1year experience in technology support
Strong communication, interpersonal, organizational, and time management skills
Applications should be received by May 07,2018.
Only shortlisted candidates will be contacted.
