JOB DESCRIPTION
Reporting to: Head of Development and Delivery
Description
The incumbent will provide delivery and second leveltechnical support at the call center. They will maintainthe computer networks of all types, providing technical support and ensuring the whole call centerruns smoothly, as they monitorand maintainall computer systems, installing and configuringhardware and software as well assolve technical problems.
Desired Experience
Bachelor of Science Degree in Engineering, Computer Science, IT, Telecommunications or related field
3/4years Relevant Work Experience
Experience in Business Requirements gathering and analysis
Certifications in SDLC, Agile, BI, R or DevOps
Certification in Database Administration or Development
Knowledge and Skills
Demonstrable experience in Project Management
Good understanding of current IT security and Data protection standards
Good understanding of Cloud and mobile technology
Experience with Programming and Scripting Languages (Python Preferred) C++, Java, C#, or C.
Excellent customer facing skill set with ability to work with potential clients to develop technical work scopes for incorporation into project proposals
Exercises initiative and creativity to complete projects withinthe project scope
Good interpersonal skills and proven ability to work in a highly team-oriented environment
Proven ability to function in a fast-paced, project-based, environment
A demonstrated passion for learning new technologies
View Full Job Description Here
Candidates who meet the requirements should submit their CV and cover letter to: recruitment.kenya@dlight.com before 10th August 2020.
Apply via :
recruitment.kenya@dlight.com
