IT Support Officer

Sheer Logic Management Consultants is seeking to engage a dynamic individual for an IT Support Officer position for one of our clients.
Job Purpose: To ensure effective running of all computer systems that support the overall performance of all staff.
Responsibilities

Attend to user queries both at Main office and remote sites.
Support and Repair existing network.
Diagnose, Repair and replace compute parts.
Install and configure software on new and existing computers.
Manage networks security by updating Antivirus definitions.
Perform Backups
Report communication outages to our service providers and follow up
Update exchange rates to the system.
Transfer data from SIS to IRIS and update anomalies.
Make requisitions for IT purchasing.

Qualifications

HN Diploma in IT
AS400
CISCO certifications
3 years

Key Skills

Technical
Supervisory
Customer care
Communication
Analytical
Conceptual

Personal Attributes

Agile
Resilient
Integrity
Flexible
Team player
Meticulous