Role Purpose:
The Product Manager plays a pivotal role in driving the development and delivery of innovative products that align with our company’s strategic goals. He/she collaborates closely with cross-functional teams to bring new products to market and ensure their ongoing success.
Key Responsibilities:
Install, configure, and maintain computer hardware, software, and peripheral devices.
Perform regular maintenance tasks, including system updates, patches, and security audits.
Troubleshoot and resolve hardware, software, and network issues in a timely manner.
Provide technical support to end-users, both in person and remotely, ensuring a high level of customer satisfaction.
Set up and maintain user accounts, permissions, and access rights.
Assist in the implementation and maintenance of network infrastructure, including switches, routers, and firewalls.
Monitor system performance and proactively identify potential issues or bottlenecks.
Collaborate with other IT team members and departments to develop and implement IT projects and initiatives.
Create and maintain documentation of IT procedures, configurations, and troubleshooting steps.
Stay up to date with the latest trends and advancements in IT technology.
Requirements:
Bachelor’s degree in Information Technology, Computer Science.
Proven experience as an IT Technician or in a similar role.
Strong knowledge of computer hardware, software, and operating systems.
Proficiency in troubleshooting and resolving hardware, software, and network issues.
Familiarity with network protocols, TCP/IP, and basic network troubleshooting.
Experience with Microsoft Windows and Office applications.
Experience with Microsoft Server and Active Directory.
Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills.
Ability to work as part of a team.
Certifications such as CompTIA A+, Network+, Sophos Certified Technician, or Microsoft Certified IT Professional (MCITP) are a plus.
Apply via :
gilanisdistributors.com
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