Office Location
Kasarani (Nairobi).
Requirements
Excellent verbal and written communication skills
Ability to think logically
Professionalism and dependability
Willingness and ability to learn and adapt fast to work requirements
Ability to maintain stable performance under pressure or opposition
Willingness to travel
Good memory of how windows operating system and application software work
Excellent presentation skills and ability to demonstrate the workings of ERP & POS software
Knowledge in computer network installation and configuration
Knowledge and good understanding of databases such as MySQl, Ms-Server, Windows Server
Past experience with CCTV, Team Viewer or any other remote support application will be an added Advantage
Key Responsibilities
Installing and troubleshooting software and training users
Providing software support in person, via telephone and Remote Desktop connection
Assisting in the diagnosis of computer hardware, network and software problems and providing solutions
Preparing software technical documentation and user guides
Networking the CCTV Surveillance at all our branches
The IT support Intern will be expected to fulfill additional duties as assigned
