PURPOSE OF THE JOB:
You will perform both technical and administrative tasks to ensure functionality and efficiency of computer and telecom systems.
DUTIES AND RESPONSIBILITIES:
Institute protocols for the use of IT across departments and projects
Provide advice on the most suitable IT choices
Provide technical support or training for systems and networks
Act as link between end users and higher level support
Install and configure software and hardware (Headsets, CRM Systems etc.)
Monitor system and network performance
Perform troubleshooting, repairs and data restoration
Performance maintenance activities (e.g. backups)
Maintain licenses and upgrade schedules.
QUALIFICATIONS:
2 years’ experience as IT Specialist or similar role.
Experience in network management and CRM Systems.
Solid knowledge of IT systems and applications.
Understanding of TCP/IP protocols and LAN/WAN configuration.
Ability to troubleshoot and repair issues.
Interested and qualified candidates should forward their CV to: cv@ihr.co.ke using the position as subject of email.
Apply via :
cv@ihr.co.ke
