Roles for the IT Officer Job
Provide hardware technical support – laptops
Provide software technical support – Windows, and applications
OS maintenance on user computers – periodical checkup on all OAF laptops
Basic IT projects – special projects as needed
Follow and write IT Support Processes – create IT documentation for OAF Kenya
Keep track of problems and repairs – log all tasks performed and provide for check-ins
Training on the following skills – Spiceworks Reporting, backup systems
IT Officer Job Requirements
At least a minimum of a college Diploma certificate or its equivalent in ICT studies, specialization in Computer& basic Network support disciplines is a plus.
Excellent verbal and written communication skills is a must have.
Demonstrate understanding of Windows operating systems, and its operations.
Multitasking ability, willing to work long hours during busy seasons.
Integrity, be proactive and with a positive attitude.
Demonstrate analytic thinking with strong attention to detail
Team player, self-motivated and ability to work under minimum supervision.
Fluent in Kiswahili and English Required.
We are an international nonprofit that works in Kenya, Rwanda, Burundi, Tanzania, Uganda, and Malawi. In these countries, our 4,000+ strong staff serves over 400,000 smallholder farmers and enables them to grow their way out of hunger and poverty.
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